We take your privacy seriously. This policy explains exactly what personal data myipg collects, how we use it, and the rights you hold as a player on our platform.
These cards summarise our core privacy commitments. They are provided for convenience and do not replace the full Privacy Policy set out below, which governs our practices.
myipg does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data exists to serve your account — nothing else.
All data transmitted between your device and the myipg Platform is encrypted using 256-bit SSL/TLS. Your account credentials, payment details, and personal data are protected at every step.
We collect only the data we need to operate your account, comply with regulations, process payments, and improve our services. Every use of your data is documented in this policy.
You have the right to access, correct, and request deletion of your personal data. You can exercise these rights at any time by contacting the myipg support team.
We use cookies and similar technologies to keep you logged in, remember your preferences, and improve Platform performance. You can manage cookie preferences in your browser settings.
myipg processes personal data in accordance with applicable data protection laws and regulations. KYC data is handled with particular care and stored only as long as legally required.
From the moment you register to your everyday use of the Platform, here is how your personal data moves through our system — and the safeguards at each stage.
You provide data at registration, during KYC verification, when making deposits or withdrawals via DuitNow, FPX, Touch 'n Go, Maybank, CIMB, and other channels, and through your ongoing use of the Platform.
All personal data is stored in encrypted, access-controlled servers. Sensitive fields such as payment card details are never stored in plain text. Database access is restricted to authorised personnel only.
Data is processed solely for the purposes described in this policy. Each processing activity is documented and reviewed. Third-party processors are bound by strict data processing agreements.
Data is retained only as long as necessary for its stated purpose or as required by law. Upon account closure and expiry of mandatory retention periods, personal data is securely deleted or anonymised.
This Privacy Policy (the "Policy") describes how myipg ("we", "us", "our", or the "Company"), operator of the online betting and live casino platform accessible at https://myipg.cam, collects, uses, stores, discloses, and protects the personal data of its registered players ("you", "your", or the "Data Subject") in connection with your use of the myipg Platform and related services.
myipg is committed to handling your personal information with transparency, care, and integrity. This Policy is designed to give you a clear understanding of our data practices so that you can make informed decisions about your engagement with our Platform.
By creating an account on myipg or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the myipg Platform.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, phone number, date of birth, financial data, and device identifiers. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data — in this case, myipg. |
| "Data Processor" | A third party that processes personal data on behalf of myipg under a binding data processing agreement. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, and deletion. |
| "KYC" | Know Your Customer — the identity, age, and source-of-funds verification procedures conducted by myipg. |
| "Cookies" | Small text files stored on your device by the Platform to retain session information, preferences, and analytics data. |
| "Platform" | The myipg website at https://myipg.cam, including all pages, features, games, and services. |
myipg collects the following categories of personal data in connection with your use of the Platform:
3.1 Identity Data
3.2 Contact Data
3.3 Financial Data
3.4 Technical Data
3.5 Behavioural and Usage Data
3.6 Communications Data
myipg collects personal data through the following channels:
myipg processes your personal data for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Identity data, contact data, login credentials |
| Identity and age verification (KYC) | Identity documents, date of birth, NRIC / passport data |
| Payment processing | Financial data, transaction history, payment method references |
| Fraud prevention and AML compliance | Identity data, financial data, IP address, behavioural data |
| Responsible gambling monitoring | Wagering history, deposit patterns, self-exclusion records |
| Customer support | Contact data, account data, communications records |
| Platform improvement and analytics | Technical data, behavioural data (anonymised where possible) |
| Legal and regulatory compliance | Identity data, financial data, transaction records |
| Marketing communications | Contact data, preference settings (only with your consent) |
myipg processes personal data on one or more of the following legal bases:
myipg does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data with the following categories of recipients, strictly as necessary to operate the Platform and comply with our obligations:
myipg's primary operations and data processing activities are focused on the Malaysian market. In some cases, personal data may be processed by or transferred to service providers located outside of Malaysia — for example, cloud hosting providers or technical infrastructure partners operating internationally.
Where personal data is transferred internationally, myipg ensures that appropriate safeguards are in place to protect your data, including contractual protections equivalent to those required under applicable Malaysian data protection law. We do not transfer personal data to jurisdictions that do not provide adequate data protection standards without implementing such safeguards.
myipg retains personal data only for as long as is necessary for the purposes set out in this Policy or as required by applicable law. Our general retention practices are as follows:
Upon the expiry of the applicable retention period, personal data is securely deleted, destroyed, or permanently anonymised so that it can no longer be associated with you as an individual.
myipg uses cookies and similar technologies on the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following categories of cookies:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the Platform to function — maintaining your login session, securing your account, and enabling core functionality. These cannot be disabled. |
| Functional | Remembering your preferences such as language, display settings, and notification choices to personalise your experience on the Platform. |
| Analytics | Collecting aggregated and anonymised data about how players use the Platform to help us identify issues and improve user experience. Analytics data does not identify you individually. |
| Security | Detecting and preventing fraudulent activity, bot access, and other security threats to the Platform and your account. |
You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may affect the functionality of the Platform. For detailed guidance on managing cookies, refer to your browser's help documentation.
As a data subject, you hold the following rights with respect to the personal data myipg holds about you. To exercise any of these rights, please contact us using the details in Section 15.
You may request a copy of the personal data myipg holds about you and information about how it is being processed.
You may request that inaccurate or incomplete personal data be corrected or updated without undue delay.
You may request deletion of your personal data where it is no longer necessary for its original purpose, subject to legal retention obligations.
You may request that we restrict the processing of your data in certain circumstances, for example while a dispute is being resolved.
Where technically feasible, you may request your personal data in a structured, machine-readable format for transfer to another service provider.
You may object to processing based on legitimate interests, including profiling for marketing purposes. We will cease such processing unless we demonstrate compelling legitimate grounds.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the relevant supervisory authority.
myipg implements technical and organisational security measures designed to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. Our security practices include:
While we take every reasonable precaution to protect your personal data, no transmission over the internet or method of electronic storage is completely secure. You are encouraged to use a strong, unique password for your myipg Account and to enable two-factor authentication.
myipg strictly prohibits the use of its Platform by individuals under the age of 21. We do not knowingly collect, process, or store personal data from minors. Age verification is a mandatory step in the registration process, and KYC verification may be required at any stage to confirm a player's age.
If myipg becomes aware that personal data has been collected from an individual under the age of 21, we will immediately close the associated account, delete the personal data collected, and where applicable, return any deposits made — net of any bonuses already received.
If you believe that a minor has registered an account on the myipg Platform, please contact our support team immediately at the address provided in Section 15.
myipg reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, legal obligations, or the services we offer. The date of the most recent update is displayed at the top of this page.
Where changes are material — that is, where they significantly affect how we collect, use, or share your personal data — we will notify registered players via email to the address held on account and/or via a prominent notice on the Platform prior to the change taking effect. Non-material updates (such as typographical corrections or structural formatting changes) may be made without specific notice.
Your continued use of the myipg Platform following any update to this Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must discontinue use of the Platform and may close your Account by contacting the support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data myipg holds about you, please contact our team using the details below. We are committed to responding to all privacy enquiries promptly and thoroughly.
When submitting a data subject rights request, please include your registered Account username, a clear description of your request, and a copy of your identification document so that we can verify your identity before processing the request. This is a security measure to ensure we only disclose personal data to the individual to whom it belongs.
Our support team is available around the clock to assist with any data privacy enquiries. You can also visit our FAQ for answers to common questions about your account and our policies.
🔞 Play Responsibly — 21+ Only. Gambling should be treated as entertainment, not a source of income. For responsible gambling tools, deposit limits, and support resources, please visit our Responsible Gambling page.